Welcome to The Herndon IT Guy

🖥️

Welcome!

Your Local & Remote IT Expert

🌐

Virtual Support Available!
Most tech issues can be solved remotely. Get help from the comfort of your home - no waiting, no travel needed!

✓ Same-Day Remote Support

✓ On-Site Visits When Needed

✓ Serving Herndon & All of NoVA

✓ No Fix, No Fee Guarantee

✓ Advanced Business & Enterprise Support

Ready Herndon, VA

My Services - Windows Explorer

Address

📁 C:\The Herndon IT Guy\Services

💻

Computer Repair

Virus removal, slow PC fixes, hardware repairs, OS reinstalls

"My laptop won't turn on" → I can help!

🌐 Remote Available

📡

Network Setup

WiFi installation, router config, network security, coverage extension

"WiFi doesn't reach my bedroom" → Fixed!

🏠 On-Site

🔒

Cybersecurity

Antivirus setup, password management, security audits, protection

"I keep getting pop-ups" → I'll clean it!

🌐 Remote Available

🏠

Smart Home

Device installation, automation, voice assistants, integration

"Alexa won't connect" → No problem!

🏠 On-Site

💾

Data Backup

Cloud backup, local backup, data migration, recovery planning

"I deleted important files" → Let's recover!

🌐 Remote Available

🎓

Tech Training

One-on-one lessons, software tutorials, device help

"How do I use Zoom?" → I'll teach you!

🌐 Remote Available

🖨️

Printer Setup

Printer installation, wireless config, troubleshooting

"Printer says offline" → Easy fix!

🌐 Remote Available

📱

Device Setup

New computer setup, phone help, tablet configuration

"Just got a new laptop" → I'll set it up!

🌐 Remote Available

⚙️

Advanced Support

Website building, system admin, Salesforce, databases

Enterprise-level IT solutions → Contact for pricing

💼 Contact for Quote

9 objects Most services available remotely!

About Me - Notepad

═══════════════════════════════════════════ THE HERNDON IT GUY - ABOUT ME ═══════════════════════════════════════════ 👋 Hey there! I'm your local Herndon IT Guy. I've been helping families and small businesses with their technology needs for years, and I genuinely love what I do. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 📜 CREDENTIALS & EXPERIENCE ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 🎓 CompTIA A+ Certified 🎓 Microsoft Certified Professional 🎓 10+ Years IT Experience 🎓 500+ Happy Customers Served 🎓 Background Checked & Insured ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 🏠 LOCAL SERVICE Based right here in Herndon, VA Serving all of Northern Virginia 🌐 REMOTE SUPPORT Most issues solved virtually! Connect from anywhere - quick & easy 💬 PLAIN ENGLISH No confusing tech jargon I explain things clearly 💰 FAIR PRICING Honest quotes, no hidden fees No fix = no fee! ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Whether you're a busy parent needing a home computer fix, a small business owner setting up a secure network, or just want to video chat with the grandkids - I'm here to help! 🕐 Hours: Mon-Sat, 9AM - 7PM 📍 Location: Herndon, VA ⭐ Rating: 5-Star Service ═══════════════════════════════════════════ "Making technology simple since day one" ═══════════════════════════════════════════

Contact - Get Help

📞 Get Tech Help

Fill out the form or use the contact info below

Your Name:

Email:

Phone:

Service Needed:

Describe Your Issue:

💬 Text: (703) 424-9684

📧 Email: justin@theherndonitguy.com

📍 Area: Herndon, Reston, Sterling & NoVA

Remote Support - Virtual IT Help

🌐

Virtual Tech Support

Get help without leaving your home!

⚡ FASTEST WAY TO GET HELP

Most tech problems can be solved remotely through a secure screen-sharing session. It's quick, convenient, and just as effective as in-person support!

📋 How Remote Support Works:

1

Schedule a Session

Book online or call - often same-day availability

2

Connect Securely

I'll send you a simple link to join the session

3

Problem Solved!

Watch as I fix the issue and explain what I'm doing

✨ Benefits of Remote Support:

⏱️ No Waiting - Get help now

🏠 Stay Home - No travel needed

💰 Save Money - Lower rates

🔒 Secure - Encrypted connection

👀 Transparent - Watch everything

🌍 Anywhere - Location doesn't matter

Pricing - Service Rates

💰 Simple, Honest Pricing

No hidden fees. No surprises. No fix, no fee!

Remote Support

$100/hour

$100 minimum

✓ Same-day availability
✓ Secure screen sharing
✓ Most issues resolved
✓ No travel fees

🏠

On-Site Visit

$200/hour

$200 minimum

✓ I come to you
✓ Hardware repairs
✓ Network installation
✓ Herndon & NoVA area

ℹ️

Free 15-Minute Phone Assessment! Not sure what you need? Call me first - I'll help diagnose your issue at no charge.

Frequently Asked Questions - Help

❓ Frequently Asked Questions

Got questions? I've got answers!

📁 How does remote support work? +

I'll send you a secure link to click. This lets me see your screen (with your permission) so I can diagnose and fix the problem while you watch. It's safe, secure, and you stay in control the entire time. Most issues are resolved in under an hour!

📁 What if you can't fix my problem? +

No fix, no fee! If I can't resolve your issue, you don't pay. It's that simple. I'll always be upfront about what can and can't be fixed before we start any paid work.

📁 How quickly can you help me? +

For remote support, I often have same-day availability - sometimes within the hour! On-site visits are typically scheduled within 24-48 hours depending on my schedule. Urgent issues get priority.

📁 What areas do you serve for on-site visits? +

I'm based in Herndon, VA and serve all of Northern Virginia including Reston, Sterling, Ashburn, Leesburg, Fairfax, and surrounding areas. For remote support, I can help anyone, anywhere!

📁 Do you work on Macs or just PCs? +

I work on both! Windows PCs, Macs, tablets, phones, smart home devices - you name it. If it has a power button, I can probably help with it.

📁 Is remote support safe? Will you see my passwords? +

Absolutely safe! The connection is encrypted, and you can see everything I do on screen. I never ask for passwords - if we need to enter one, you type it yourself. You can end the session anytime with one click.

📁 What payment methods do you accept? +

I accept all major credit/debit cards, cash, Venmo, and Zelle. Payment is due after the service is completed and you're satisfied with the work.

📁 Do you offer ongoing support or just one-time fixes? +

Both! Many clients call me whenever something comes up. I also offer maintenance packages for small businesses who want regular check-ins. Contact me to discuss what works best for you.

8 questions Click a question to expand

Advanced Support - Enterprise Services

⚙️

Advanced & Enterprise Support

Professional-grade solutions for businesses and power users

🌐

Website Building

Custom website development, hosting setup, domain configuration, SEO optimization, and ongoing maintenance.

🖥️

System Administration

Server setup & management, Active Directory, user management, security policies, and infrastructure maintenance.

☁️

Salesforce Administration

Salesforce setup, customization, user training, workflow automation, reports, and ongoing CRM support.

🗄️

Database Administration

Database design, optimization, backup strategies, migration, SQL support, and performance tuning.

💼

Custom Pricing

These advanced services are priced based on project scope and requirements. Contact me for a free consultation and quote!

4 advanced services Contact for pricing

Games - Windows XP Entertainment

🎮 XP Games Collection

Take a break with these classic-style games!

🚀

Asteroids

Blast asteroids and survive in space!

🃏

Solitaire

The classic card game.

🐍

Snake

Grow your snake and beat your high score!

💡 Tip: Use arrow keys or WASD to control. Press SPACE to start/shoot!

3 games Click a game to play

Game

Playing Use arrow keys to control

Recycle Bin - Common Problems I Fix

🗑️ Throw Your Tech Problems Away!

Here are common issues I fix every day:

🐌

"My computer is so slow!" Startup taking forever? Programs freezing? I'll speed it up.

🦠

"I think I have a virus" Pop-ups, weird behavior, suspicious emails? I'll clean it.

📶

"My WiFi keeps dropping" Dead zones, slow speeds, connection issues? I'll fix it.

🖨️

"My printer won't work" Offline, jamming, won't connect? I'll get it printing.

💀

"Blue screen of death!" Crashes, error messages, won't boot? I'll diagnose it.

🔐

"I forgot my password" Locked out? Can't remember? I'll help you recover access.

📧

"Email isn't working" Can't send/receive? Setup issues? I'll configure it.

💾

"I lost my files!" Accidentally deleted? Hard drive failed? I'll try to recover.

Sound familiar? Let's fix it!

8 common problems Most can be fixed remotely!